Terms of Service

Last updated: July 2026

These terms govern use of www.creativebuilds.dev and client projects delivered by CreativeBuilds (Ryan B., sole proprietor, Wisconsin, USA). By using this site or engaging our services, you agree to these terms.

1. Acceptance

If you do not agree, do not use the site or submit project requests. Specific project scope, timeline, and deliverables are confirmed in writing (email, proposal, or signed agreement) before paid work begins.

2. Services

CreativeBuilds provides custom websites, web applications, mobile apps, integrations, automations, and related consulting. Information on this site describes typical offerings; your project terms are defined in your written scope.

3. Project workflow

1. You submit an inquiry, vibe check, or contact request
2. We confirm fit, scope, and pricing before work starts
3. Deposit is collected; discovery and planning begin within 24 hours of deposit
4. Work proceeds per agreed milestones; you review deliverables before final payment and launch

4. Payments

Unless otherwise agreed in writing, project work follows a 25% deposit before work begins and 75% upon approved deliverable (before deployment or handoff). Hosting and recurring care are billed separately per your selected plan.

Deposits are refundable within 48 hours of payment. After 48 hours, deposits are non-refundable because planning and production time are reserved. Work begins within 24 hours of deposit unless we agree otherwise in writing.

Final payment is due before launch, transfer, or delivery of production credentials unless a written agreement states otherwise.

5. Revisions and feedback

A revision is a change within the agreed scope - not a new feature, page, or integration. Included revision rounds depend on your package. Feedback should be consolidated per round. Extra rounds or scope changes are quoted before work continues.

6. Intellectual property and ownership

You own: your business name, content, domain, customer data, and brand assets you provide. Upon full payment, you receive ownership of the custom deliverable built for your project as defined in scope.

We retain: reusable code, templates, automation patterns, and internal tools developed before or independent of your project. We may reuse general approaches (not your confidential business logic or content) in future work.

7. Cancellation and delays

Either party may pause or cancel with reasonable notice. Work completed to date is billed. Deposits follow the refund policy above. If a project pauses 30+ days without communication, a restart fee may apply before work resumes.

8. Website use

Site content, design, and code are owned by CreativeBuilds unless otherwise noted. You may not scrape, copy, or misrepresent our work. Do not use the site for unlawful purposes or to submit malicious content.

9. Limitation of liability

This site and services are provided professionally but without guarantee of uninterrupted operation. CreativeBuilds is not liable for indirect, incidental, or consequential damages arising from site use or services, to the maximum extent permitted by Wisconsin law.

10. Governing law

These terms are governed by the laws of the State of Wisconsin, USA. Disputes will be handled in Wisconsin courts unless otherwise agreed in a signed client agreement.

11. Changes

We may update these terms when services or workflows change. The "Last updated" date reflects the current version. Active client projects remain governed by the terms in effect when the deposit was paid, unless both parties agree to updated terms in writing.

Contact

Questions: [email protected] · (608) 387-8444

Client policy details: Policies · Privacy Policy